HIPAA: Temporarily back-end unavailable error showing up.

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    ThrivePS
    Asked on February 17, 2021 at 11:03 AM

    We are having issues with our forms working on the front end. It seems like everyday I have an employee calls me and lets me know that the forms are down. They are receiving an error message that says:


    1613577670_602d3dc63ac13_

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    Kevin_G
    Answered on February 17, 2021 at 01:26 PM

    Apologies for the inconveniences caused.

    We are currently experiencing some issues with our HIPAA users, this has been reported to our back-end team already, I'm also escalating this ticket to our back-end team, so you can be updated as soon as possible.