Private encryption not allowed

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    Nike 
    Asked on February 17, 2021 at 12:13 PM

    enabling data encryption on already created forms

    i get the following error.


    the password is correct and entered for other forms and with successful operation1613581783_602d4dd75f9d9_Schermata 2021-

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    Sonnyfer
    Answered on February 17, 2021 at 03:40 PM

    I apologize for the inconvenience.

    Is your account created via Google by any chance? If so, please create a separate Jotform password and then try encrypting your forms again.

    Guide: How-to-reset-jotform-account-password