Access Account

  • Nick
    Asked on February 17, 2021 at 12:15 PM

    Good Day,


    You just sent an email to info@alfainternational.ca because our account has been downgraded.


    The person who originally set this up is no longer working here. Can you help me to access my account?


    Thank you,

    Jotform Thread 2904983 Screenshot
  • Jeanette JotForm Support
    Replied on February 17, 2021 at 3:39 PM

    That email address info@alfainternational.ca was in our bounce list, since you have access to that inbox, please try one more time to reset the password by clicking on "Forgot Password?" and make sure the email message does not fall into the spam folder.