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texasarchiveAsked on February 17, 2021 at 12:36 PM
I would like to use this form to collect video materials via dropbox. I am happy to upgrade to the 1 TB, but before I commit, I would like to know what happens if we hit 1TB. This would be a public form. Could we delete submissions to get back down under 1 TB? Or would we be able to price up at that point. My greatest concern is keeping the form operational and open to the public, but we will be reviewing it constantly.
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VincentJayReplied on February 17, 2021 at 4:19 PM
Hi,
Please keep in mind that we cannot restore deleted submissions.
Yes, you can delete your submissions with attachment files to clear your File Storage Space.
Here are guides that can help:
https://www.jotform.com/help/356-how-to-download-the-submission-files
https://www.jotform.com/help/77-upload-to-dropbox-with-jotform
https://www.jotform.com/help/377-how-to-delete-form-submission-data
https://www.jotform.com/help/33-changing-the-file-upload-size-limit
We send an email alert if you're near the limit. Your form will be disabled if the File Storage Space is over the limit.