Can submissions be left open for revision?

  • Scott
    Asked on February 17, 2021 at 12:43 PM

    I'm looking to create an online B2B sales form. Once a customer makes a submission, they may decided to make allowed changes within a certain time frame. Can customers make allowed changes to forms that have already been submitted, and then resubmit the form?

  • Kenneth JotForm Support
    Replied on February 17, 2021 at 4:11 PM

    Thank you for reaching support,

    You may insert the "edit link" on your autoresponder emails so that users can click on it and update their submissions.

    1613596242 602d865216964 d1 Screenshot 10

    Here is the related guide: https://www.jotform.com/help/40-how-to-let-users-update-their-form-submissions-at-a-later-date.

    I hope that helps.

    Best.