Where to find Form Responses?

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    carolinemaxwell4
    Asked on February 17, 2021 at 12:54 PM

    Good Morning, I have been pleased with jot form, super easy and layout is perfect! Although I am having trouble receiving the responses. I am a newbie so this may be something simple. I made a form, copied the link, and placed on my treelink through instagram. I have had 1 person submit with payment. The payment worked but I do not see the form response and submission. The person filled out the form. Is there a way that I can see the response? Am I doing something wrong here. Thanks for any help as soon as you can!

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    Sonnyfer
    Answered on February 17, 2021 at 04:23 PM

    Hi there - Glad to hear that you're having fun using our platform.

    Seems you have deleted the Notification on your form. Please re-create one so you'll get notified (via email) whenever someone completes your form.

    Guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    You can also view all of your form responses in one place.

    Guide: How-to-view-form-submissions

    Let us know if you need further assistance.

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    carolinemaxwell4
    Answered on February 17, 2021 at 04:33 PM
    Where can I see the information that was filled out ? Not just the email notification ?
    Sent from my iPhone
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    Sonnyfer
    Answered on February 17, 2021 at 06:04 PM

    You can check it on your tables (submissions) page. Here's how-to-view-form-submissions.

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    carolinemaxwell4
    Answered on February 17, 2021 at 06:33 PM
    Hmmm so someone has submitted a form but it doesn’t show any submissions
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    Sonnyfer
    Answered on February 17, 2021 at 08:13 PM

    I visited your tables and can see you have 7 pending payments. Perhaps the submission you're looking for is there.

    Related Guide: How-to-enable-ipn-on-your-paypal-account

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    carolinemaxwell4
    Answered on February 17, 2021 at 08:22 PM
    You must be looking at the wrong count
    There definitely isn’t 7 pending payments
    Sent from my iPhone
    ...
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    Sonnyfer
    Answered on February 17, 2021 at 09:40 PM

    Sorry, seems the screenshot failed to post for some reason. Here it is:

    1613615945_602dd3498bf7b_

    You can check the same on your tables. https://www.jotform.com/tables/210446924844055