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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to disable a form so that users cannot use it anymore but I still keep the data?

    Asked by Mike on November 12, 2013 at 02:14 PM

    I have a form that employees use regularly and I want to institue a different form but forsee issues with people still using the old form. Is there a way to shut down the old form (make inactive) so that users can no longer access it but the data emains in tact?



  • Profile Image

    Answered by pinoytech on November 12, 2013 at 02:25 PM

    Hi Mike,

    To disable form/s, please follow this simple steps:

    1. While on My Forms page, click on the form you want to be disabled

    2. Click "More" button/option then click "Disable"

    If you need further assistance, please let us know.

    Thank you!

  • Profile Image

    Answered by Mike on November 12, 2013 at 02:38 PM
    This must be a new feature that I do not have on my version. See below screenshot. Is there another solution?
    [cid:sunset-new3e44.jpg] Mike Hallman | Food Safety & Quality Analyst | (ph) 734-727-0900 | (m) | (f)
    MikeH@sunsetgrown.com | www.sunsetgrown.com

    P Before printing this e-mail please consider if it is necessary to do so: The environment concerns us all.
    We have changed our online presence from mastronardiproduce.com to sunsetgrown.com. This affects both our website and our emails. Please adjust your bookmarks and contacts accordingly.
    *This E-mail and any attachments within have originated from Mastronardi Produce Ltd. and are considered confidential. They are intended solely for the individual(s) to whom it was addressed. Any wrongful inspection or forwarding of this message is subject to legal review. If you have received this message in error, please destroy it immediately.*
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    JotForm Support

    Answered by jonathan on November 12, 2013 at 04:18 PM

    Hi Mike,

    This is a feature that had been available for a while already.

    We were not able to see your provided screenshot, please try sending it again using this guide


    and we will check further.