- Vanessa SchotesAsked on June 06, 2011 at 10:34 AM
The email that is received when the form is submitted online comes through in a jumbled and compressed format, making it very hard to decifer the information
The form worked fine until two weeks ago - any chance you could help us sort this problem?
- allanftdAnswered on June 07, 2011 at 06:44 AM
I noticed that your email notification is currently in "Text Mode." This means that all HTML formatting has been stripped off into a purely text-based format. I would recommend that you delete the current email notification template and create a new one in "HTML Mode."
Please let us know if you need further assistance. Thank you for using JotForm!
- JotForm SupportabajanAnswered on June 07, 2011 at 07:19 AM
In addition to what my colleague allanftd stated, you should know that in Chrome the text in the dropdowns is quite hard to read because the background color is white. I am yet to find a solution to this issue which seems to be peculiar to Chrome. If I do find a solution, it will be posted here.
Sorry to be the bearer of bad news but I felt you ought to know.