What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, sub-accounts are only able to view or edit accounts, depending on rights you've given to the sub-account. Form creation is only allowed to the premium account.
If you do need further assistance, do let us know. Thank you.
Thank you for the quick reply. I have 1 more question, somewhat related. We have a user with a separate free account in the office – is it possible to migrate her forms over to my premium account?
Josh Kroman | Sr Designer & Systems Support
15215 52nd Ave South, Suite 100
Seattle, WA 98188-2354
(206) 493-1609 direct line
(206) 244-6709 main line
(206) 910-3744 cel
You can just clone the form of the Free user so that you can have an exact same form under your account. Review this guide on How-to-clone-an-existing-form-from-a-URL
But if you want to include the Free user's submissions data from the form, then we are the only (support staff) that can do this. We will transfer the form from one account to another.