- joshdlcAsked on November 12, 2013 at 03:23 PM
When I add users to my premium account, it does not give them the option to create new forms, only to edit my existing forms. Is this by design?
- CesarAnswered on November 12, 2013 at 04:20 PM
Unfortunately, sub-accounts are only able to view or edit accounts, depending on rights you've given to the sub-account. Form creation is only allowed to the premium account.
If you do need further assistance, do let us know. Thank you.
- joshdlcAnswered on November 12, 2013 at 04:31 PMThank you for the quick reply. I have 1 more question, somewhat related. We have a user with a separate free account in the office – is it possible to migrate her forms over to my premium account?
Josh Kroman | Sr Designer & Systems Support
15215 52nd Ave South, Suite 100
Seattle, WA 98188-2354
(206) 493-1609 direct line
(206) 244-6709 main line
(206) 910-3744 cel
- JotForm SupportjonathanAnswered on November 12, 2013 at 04:57 PM
You can just clone the form of the Free user so that you can have an exact same form under your account. Review this guide on How-to-clone-an-existing-form-from-a-URL
But if you want to include the Free user's submissions data from the form, then we are the only (support staff) that can do this. We will transfer the form from one account to another.