How can my form be sent to different email addresses based on a value selected in a drop down form

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    health_Nova
    Asked on February 17, 2021 at 04:45 PM


    Take a look at my form...

    If someone selects Billing Questions I'd like it to go to email address #1.

    If someone selects Customer Service, I'd like it to go to email address #2.


    1613598243_602d8e235111e_Screen Shot 202

  • Profile Image
    Carlos_C
    Answered on February 17, 2021 at 09:00 PM

    Hello There!

    Thank you for your message.

    Yes, you can change the email base on the user answer, please check the steps here https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer.

    Regards.