Collecting photos from surveys

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    madison eldridge 
    Asked on February 17, 2021 at 06:58 PM

    Everytime someone submits a survey for me it sends me an error code and wont allow me to see the photo they have attached.

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    jherwin
    Answered on February 17, 2021 at 10:25 PM

    I think you are opening/viewing the attachment via email. If that's the case, you would need to lift privacy settings in your account, which require login to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1613618732_602dde2c5f283_uncheck.pngGive it a try and let us know how it goes.