Calculations field showing gibbrish values.

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    BoydMichael
    Asked on February 17, 2021 at 07:04 PM


    https://form.jotform.com/210476973327260

    On page 4 - it has calculations on 'Extra Days' 'Area Chosen' 'Total Number of Days'

    When we move to the page 5 and comes back to the page 4 the calculations section showing random numbers instead of showing the calculated value. Please advise.


    Screenshot
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    Jed_C
    Answered on February 17, 2021 at 11:40 PM

    Unfortunately, I'm unable to replicate the erroneous numbers shown in your screenshot using this form https://form.jotform.com/210476973327260.

    1613623159_602def7701767_2.png

    May I know if you are still experiencing this issue? Would you mind sending a screen recording showing us the replication steps so we can check?

  • Profile Image
    BoydMichael
    Answered on February 18, 2021 at 11:05 AM

    Hi Jed,

    Yes, the error is still happening. You have to click next on the page 4 to page 5, then come back to page 4 from page 5.

    same form address https://form.jotform.com/210476973327260

    I have screen recorded for your convenience. Please click the link to watch the video and advise.

    https://vimeo.com/513896820/826468a6d9

  • Profile Image
    BoydMichael
    Answered on February 18, 2021 at 01:00 PM
    New response received
    I just did it again, it’s when your into the address stuff and hit the
    back-button, it takes you back and gives you this below.
    *Michael Boyd*
    Michael@PortaBins.com
    403-850-4217
    866-676-7822
    www.PortaBins.com

    ...
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    Cecile_A
    Answered on February 18, 2021 at 04:41 PM

    Thank you for the update.

    I cloned your form to test and I was able to replicate the issue after going to page 5 and going back to page 4.

    Kindly allow me some time to conduct some tests to know the source of the issue.

    I'll get back to you shortly.

  • Profile Image
    Cecile_A
    Answered on February 18, 2021 at 05:03 PM

    Thank you for waiting.

    After some tests, it seems like the issue is coming from Rental Days.

    (1)As a workaround, you can add a Short Text field. You can name it Rental Days 2.

    1613685369_602ee27930f5c_25.png

    (2)Then, add the condition below so that we can capture the date difference.

    1613685406_602ee29eec8a7_26.png

    (3)Change Total Number of Days formula from Rental Days to Rentals Days 2.

    1613685470_602ee2debe328_27.png

    Result:

    1613685661_602ee39d25479_13.gif

    I hope this helps.

    Let us know if you need further assistance.

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    BoydMichael
    Answered on February 18, 2021 at 06:07 PM

    Awesome, it worked. Thanks