We are missing applications from February 12 -17th

  • doryn
    Asked on February 17, 2021 at 7:35 PM

    I am following up to provide my form link https://form.jotform.com/93186912959170


    we are missing applications for feb 12-17 and need them

  • Vick_W Jotform Support
    Replied on February 17, 2021 at 11:29 PM

    Hi there,

    I see submissions in your account data on Feb 13.

    1613622487 602decd715eb9  Screenshot 10

    Our systems have been up and running. We didn't receive any outage reports from other users for the whole 5 days. Do you have any users who submitted their forms between these days but their submissions are not showing up? Do you have their email addresses?

    Looking forward to your reply.

    Thanks


  • Doryn Fine
    Replied on February 18, 2021 at 12:27 AM

    We don't have any email addresses, but it seems like there was some problem with the submission if we have less than 5 applications during those days. Is there somewhere else these could be?

  • Vick_W Jotform Support
    Replied on February 18, 2021 at 1:31 AM

    Hi Doryn,

    Tables are the main backend of your form where you can manage all your form submissions. The same should reflect in your form inbox as well.

    https://www.jotform.com/inbox/93186912959170

    Let us know if you need further assistance.

    Thanks