How do I get my refund?

  • dukes9dst
    Asked on February 17, 2021 at 8:13 PM

    I just cancelled my silver subscription. How do I get my refund?

    Thank you

    Marcia

    Jotform Thread 2906077 Screenshot
  • Vick_W Jotform Support
    Replied on February 18, 2021 at 12:09 AM

    Hi Marcia,

    Your account is now downgraded to the free plan. Your refund is processed. You should be able to see the refunded amount on your end in the next 5-7 working days.

    Thanks