Conditional emails does not work

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    menymushi
    Asked on February 17, 2021 at 10:35 PM

    Hi Jot Form team,


    I am trying to create conditioning whereby when a field is filled and as the employee clicks on the submit button, a specific email will be sent out to notify the supervisor of the form update.


    However, instead of the email informing on the changes, the recipient will get an email informing about submission approval(which are sent earlier for supervisor approval).

  • Profile Image
    Vanessa_T
    Answered on February 18, 2021 at 02:46 AM

    I checked your form but could not find any conditions linked to your emails.

    Kindly create one so your emails can be sent out based on the values that are in your form.

    How-to-Send-Email-Based-on-User-s-Answer

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