How can I recover my account?

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    John Carlo S. Kamatoy 
    Asked on February 18, 2021 at 02:51 AM

    Hi jotform team!

    Please help me recover my account, I am not doing phishing or any wrong thing. I just make an employee application form for the convenience of our applicants.

    Hope to get a feedback from your team soon!


    John Carlo S. Kamatoy

  • Profile Image
    Answered on February 18, 2021 at 05:34 AM

    Greetings John,

    Multiple forms were found on your account and flagged as a job application scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    Kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to with Thread #2906698 as your subject. We will let you know about the status of your account after a thorough review of your proofs.