Error when submitting the form

  • Duyen Tran
    Asked on February 18, 2021 at 5:37 AM

    Dear Support team!

    I have a trouble with the submitting of the form for my company regarding a Questionaire

    I have completed all the question of that form even some mandatory fields. But when I click the submission button, it appeared that " All sites name + Location" field has an error. Although I had tried many ways but it didn't work.

    I typed in that field as below :

    Site names : www.bidifisco.com

    Location : Viet Nam

    Please help me about this

    I have attached the screenshot of my trouble, you can see in the attachment



    Jotform Thread 2906974 Screenshot
  • Bojan Support Team Lead
    Replied on February 18, 2021 at 7:39 AM

    Greetings.

    The problem is with the All sites name + Location field. Please make sure you click on the Enregistrer et ajouter 1 ligne - Register + add one more line button after you enter your data:

    screenshot 3786 Screenshot 10

    This will create a new row with the data you have input, and you can add additional ones if you need to:

    screenshot 3787 Screenshot 21

    Let us know if this resolved your problem.