Wordpress plugin not working correctly

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    shorefellowship
    Asked on November 12, 2013 at 09:35 PM

    I've installed the Wordpress plugin on our site and when I use it, the form shows up for a few seconds and then disappears and isn't there.  I've tried several different things and nothing has worked to this point.  Any help would be appreciated.  

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    khrisell
    Answered on November 12, 2013 at 11:11 PM

    Hello,

    Upon inspecting your page, there must be script conflict with your plugin and wordpress scripts, because the plugin uses default script embed code.

    You can try iframe embed code as an option.

    Here is how to get the iframe code to prevent the conflict that you are currently having.

    Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar
    2. Click on "Embed Form"


    3. Click on "iFrame".

    4. Copy the iFrame code.

    Now use this code to embed it to your site.
    Simply paste the iFrame embed code to your html tab on your WordPress.
    Please let us know if problem persists so that we could dig deeper for the root cause of the issue you are currently having.
    Thank you for using JotForm.