What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do I close or delete my free account/

    Asked by teigeroe on November 12, 2013 at 11:41 PM
  • Profile Image

    Answered by khrisell on November 13, 2013 at 12:20 AM

    Hello,

    We are the only one who can do that on your behalf.

    If you want us to delete your account please let us know so that we could process the deletion.

    Thank you for using JotForm.

  • Profile Image

    Answered by teigeroe on November 13, 2013 at 07:21 AM
    Since your template for Cookie Magazine cannot be altered specifically the products/pricing, a new form has to be created. This is too much time for our busy schedule. Why not allow access to alter this form for others? Under this scenario we have no practical use for Jot Forms at this time.
    Sent via BlackBerry from T-Mobile
  • Profile Image
    JotForm Support

    Answered by jonathan on November 13, 2013 at 09:02 AM

    @  teigeroe

    Hi,

    Are you perhaps referring to this template form http://www.jotform.com/form-templates/stripe-example-magazine-request-form

    Please use this guide to clone the template form How-to-Use-the-Form-Templates

    After you have cloned the form, you can now edit the form under your account.

    Inform us if you need further assistance.

    Thanks.