Update to user name. The person is leaving the organization, and the account is transferred

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    LorraineO
    Asked on February 18, 2021 at 09:24 AM

    Hi

    We need to update the user name on this account. Please let me know how.

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    roneet
    Answered on February 18, 2021 at 10:36 AM

    Please provide us with any 3 usernames of your choice in the preferred order so that we can change them based on the availability of the username.

    If you are using any Custom URLs to embed or share the forms, it is required to change the username with the new username in the form URL and embed/share the form again. If you are using the normal form URL with Form ID, no changes will be required and they should be working as they are now.

    Thanks.

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    LorraineO
    Answered on February 18, 2021 at 11:44 AM
    COCFINANCE
    COCADMIN
    COCADMINFIN
    thanks
    ...
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    Jeanette
    Answered on February 18, 2021 at 02:59 PM

    Your new username is COCFINANCE. You can reply to us if you need further assistance. Otherwise you are all set. :)