What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom Mail layout

    Asked by dtbbranding on November 13, 2013 at 02:01 AM

    Good day. I need to create a custom mail layout. If someone can please help me. Our biggest problem is that the images that is uploaded is big and that throws that layout of the mail out of perportion. Is there a way to restrick the softwear to munipulate the image to be a cetrail size. We need jotform to generate a custom works order for us. I attached a sample of hoe the works order should look. Can someone please tell me if it is possible to do it. Thank You.


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    JotForm Support

    Answered by Welvin on November 13, 2013 at 04:59 AM


    When customizing the Notification Email layout, and when adding images, you have ability to define your own dimensions. See screenshot:


    I would also suggest customizing the layout using text editors such as Notepad++ or Sublime Text and if the layout goes well, insert it to the Notification Email Source Codes, see screenshot for visual guide:


    Do you happen to have the HTML codes for the example layout? We can help you customize that and add it the form settings.