Slack Integration: Send notification conditionally to Slack channel.

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    Hire_Horatio
    Asked on February 18, 2021 at 10:32 AM

    Hi - I am adding the Slack integration to my form. I have a form called "TixTime Request" that needs to be approved by their manager. Is there any way to have the Slack message ONLY sent once the form is "approved" by the manager (the approval is done through the edit submission trick). I don't need to know when a form is submitted - just when it is approved.


    Also, is there a way to have the Slack notification go to different channels based on different responses? For instance, I want everyone who works for client X and states that on their form to flow into the Client X Slack.


    Thanks

  • Profile Image
    ashwin_d
    Answered on February 18, 2021 at 12:58 PM

    Unfortunately it is not possible to send submission data conditionally to slack integration. When you integrate your form with Slack, it will send the notification to a selected Slack channel.

    I am creating a feature request ticket and escalating it to our backend team. We will get back to you as soon as we have any update from them.

    For now, I would suggest you to please configure the integration to also send the notification when the submission is edited.