Auto Responder - PDF attachment issues.

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    Member_Services
    Asked on February 18, 2021 at 11:21 AM

    Hi,

    I have a bunch of forms members complete and for some of them I return a PDF to their email as an attachment containing their submission data.

    Today I notice that under all my forms, it lists the pdf attachment being sent to them as

    default document.

    Before it would be listed as whatever i called that PDF.

    Auto Responder > Advanced > PDF Attachment ... Default Document


    Did something change.

    Is there a better way to get submission data back to the user ?



    Screenshot
  • Profile Image
    Basil_A
    Answered on February 18, 2021 at 02:31 PM

    Hi,

    Is there any issue with the file that is being sent to the users or are the user's receiving the correct PDF file?

    Looking forward to your reply.


  • Profile Image
    Member_Services
    Answered on February 18, 2021 at 02:55 PM
    No issues sending.
    ...
  • Profile Image
    Basil_A
    Answered on February 18, 2021 at 04:09 PM

    Hi,

    I believe might have changed due to it being the only file within your forms. There isn't another way to send the submission data.

    Please let us know if you have any further questions.