What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT Why didn't I succeed in opening my forms by using submissions as usual ??

    Asked by CristalAligneur on November 13, 2013 at 04:37 AM

    URGENT PLEASE I NEED A QUICK ANSWER BECAUSE I USE JOTFORM FOR MY EVERYDAY WORK !
    I don't understand why this morning I don't succeed in opening my forms by clicking on "SUBMISSION"? I have received a lot of forms last night and I can't open them by "submission"

    The following message appears :

    Aucun résultat à afficher.

    Check your search query or time frame options.

     

    AWAITING FOR YOUR EARLY ANSWER. THANKING YOU IN ADVANCE

    My Forms Submissions JotForm style size
  • Profile Image
    JotForm Support

    Answered by Welvin on November 13, 2013 at 06:52 AM

    Hi,

    What is the form URL? You have a few forms. Please let us know so we can check it as well. I would also suggest clearing your browser cache and cookies then re-login to Jotform. See if that fixes the issue. Also, try using a different browser.

    Thanks