Our form is down showing Temporary Unavailable

  • Profile Image
    Asked on February 18, 2021 at 12:08 PM


    When form is submitted it says it is temporary unavailable due to high volume.

    Kristi Peterson

  • Profile Image
    Answered on February 18, 2021 at 03:49 PM

    Hi Kristi,

    First off, we apologize for the inconvenience this has caused.

    According to our team, there was a spike in our HIPAA server's traffic due to the vaccine practice of the COVID-19 pandemic. This causes few issues with the HIPAA servers and our developers are already made aware of this issue. They are also now working to get this permanently resolved as soon as possible.

    I have also escalated your ticket so you'll get an update here once this is completely resolved. Thank you!