What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make so their isn't any empty fields showing in Email Alerts?

    Asked by BioFall on June 06, 2011 at 12:58 PM

    I use JotForm for my customer contact form and have and have a number of branching off topics.

    I use the Email Alert to send all form submissions to my email and then reply to them.  However it starts to become a pain to have to delete all of the empty fields that the customer didn't answer.

    Is there any way in the options that I can make so my Email Alerts only show the fields that the customer responded to?



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    JotForm Support

    Answered by abajan on June 07, 2011 at 10:13 AM

    Hi Tyler

    Thanks for asking. It appears that this is a fairly commonly asked question on the forum. Please see this thread for a possible solution.

    If there is anything else form related with which you require help, please don't hesitate to post your enquiry.

    ~ Wayne