HIPAA Compliance

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    Asked on February 18, 2021 at 01:49 PM


    I've recently enabled HIPAA Compliance and received the signed Business Associate Agreement, however it isn't showing in the account.

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    Answered on February 18, 2021 at 06:05 PM


    As per checking, your account has not yet successfully upgraded to HIPAA. Have you completed the steps on the HIPAA upgrade process? If not, please try upgrading your account to HIPAA again by following the steps outlines on this guide:

    Guide: https://www.jotform.com/help/500-how-to-upgrade-to-hipaa-compliance

    Please give it a try and let us know how it goes.

    Thank you.