Privacy settings - Unable to open PDF files

  • oneshia c ogletree
    Asked on February 18, 2021 at 3:14 PM
    Hello, I am attaching PDF files and when I go to view it, it gives this message
    (Whoops!

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.)


  • VincentJay
    Replied on February 18, 2021 at 8:27 PM

    Hello,

    Please update your account settings (https://www.jotform.com/myaccount/settings) and disable these options:

    1613697953 602f13a1ee457 vs463 Screenshot 10

    After that, please try it again and let us know if the issue still persists.