Privacy settings - Unable to open PDF files

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    oneshia c ogletree 
    Asked on February 18, 2021 at 03:14 PM
    Hello, I am attaching PDF files and when I go to view it, it gives this message
    (Whoops!

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.)


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    VincentJay
    Answered on February 18, 2021 at 08:27 PM

    Hello,

    Please update your account settings (https://www.jotform.com/myaccount/settings) and disable these options:

    1613697953_602f13a1ee457_vs463.png

    After that, please try it again and let us know if the issue still persists.