Upload space limit: I deleted submissions but still get upload space full error message.

  • Profile Image
    ahinze423
    Asked on February 18, 2021 at 03:38 PM

    Hi,


    I just deleted a lot of form submissions, but I still get an error message that my upload space is full. How do I reset this, please?


    Best,

    Angela

  • Profile Image
    Laura_L
    Answered on February 18, 2021 at 08:40 PM

    Hi Angela,

    It seems that some of the submissions you deleted are still remaining in the trash folder, where they still take up space.
    Kindly remove the submissions from the trash, and you will be able to free up space on your account.

    1613698811_602f16fb13bbc_te.png
    If you have any further questions, please let us know and we are happy to help!

  • Profile Image
    ahinze423
    Answered on February 18, 2021 at 09:00 PM
    Thank you, that worked!
    -Angela
    ...
  • Profile Image
    ahinze423
    Answered on February 22, 2021 at 07:22 AM
    Thank you! That worked.
    -Angela
    ...