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ahinze423Asked on February 18, 2021 at 3:38 PM
Hi,
I just deleted a lot of form submissions, but I still get an error message that my upload space is full. How do I reset this, please?
Best,
Angela
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Laura JotForm SupportReplied on February 18, 2021 at 8:40 PM
Hi Angela,
It seems that some of the submissions you deleted are still remaining in the trash folder, where they still take up space.
Kindly remove the submissions from the trash, and you will be able to free up space on your account.
If you have any further questions, please let us know and we are happy to help! -
ahinze423Replied on February 18, 2021 at 9:00 PMThank you, that worked!
-Angela
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ahinze423Replied on February 22, 2021 at 7:22 AMThank you! That worked.
-Angela
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