account suspended

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    Ashraf Khir 
    Asked on February 18, 2021 at 03:58 PM

    My account has been suspended.

    can you please explain why? and ho may we move forward?

    Thank you

    Ashraf

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    gerardw
    Answered on February 18, 2021 at 09:10 PM

    Please let us know the username or email address of your account that was suspended since the email address that you have used to log this ticket belongs to a Guest account.

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    Ashraf Khir 
    Answered on February 19, 2021 at 04:39 AM

    I might have originally registered using my gmail account.

    kindly try: awkhir@gmail.com

    sorry about the confusion - its been a while since we I used jotform last.

    Thank you

    Ashraf

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    gerardw
    Answered on February 19, 2021 at 05:49 AM

    Thanks for the information.

    I have activated your account now as it may have been mistakenly suspended by our phishing detector tool.