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mbower13Asked on February 18, 2021 at 5:30 PM
Good Afternoon,
I recently was approved to use the HIPAA compliant JotForm in my previous account. My students are now unable to download their assignment PDF. If this is now allowed, I will need to have my account returned to the regular version and set up a separate HIPAA compliant account. Appreciate your suggestions.
Thank you,
Marsha
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Jed_CReplied on February 19, 2021 at 12:55 AM
Restriction to account privacy is forced implemented to HIPAA users and can't change this option.
One option is to enable the PDF attachment with password enabled. This will attach a summary of the filled form and will be sent to the person who submitted the form.
If PDF attachment doesn't work for your needs, you can disable hipaa at https://www.jotform.com/myaccount/data and click on the disable hipaa button.
Let us know if you have any questions or if you need further assistance.