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  • Profile Image

    I am unable to click Complete submission when I use Confirmation submission button.

    Asked by dcowan on November 13, 2013 at 10:59 AM

    What is the default Thank You Page URL? When I select submit I get to the correct edit and review your submission. I make the corrections hit submit again and then confirm then get an error of this domain does not exist. I have tried google, http://form.jotformpro.com/form and never recieve the corrrected form.

    Clone of Allow Users to Confirm Their Submissions is form I am testing with.

    I have changed the fom that I was working with thinking that might have beent he problem. Now when I confirm submission nothing happens. Form I as using: http://form.jotformpro.com/form/33163954741962 I also see when editing that the signature fields are not editable?

     

    Thank You,



    This is a re-post of a comment on Confirmation Page Tricks

    Submissions domain review confirm
  • Profile Image

    Answered by khrisell on November 13, 2013 at 03:10 PM

    Hello,

    I have cloned your form and I am able to reproduce the issue you are currently having.

    However, upon checking the code on your thank you page, I can see hhttp://www , it should be (http://) - it has additional 'h'. Let me show you in image.

     

    I have already fixed it on your behalf. And it should work properly now.

    If problem persists, please let us know so that we could further check.

    We're here to help.

    Thank you for using JotForm.

  • Profile Image

    Answered by dcowan on November 13, 2013 at 03:27 PM

    Thank You very much, there is still one issue. The signatures are not editable when making corrrections to the form and when I do correct and complete submission the signatures are completely gone from the form completely.

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 13, 2013 at 05:01 PM

    We can handle one issue per thread, since the signature issue is not related to the 'complete submission' button, please kindly open a new thread about the signature. In this case, we will be able to investigate the issue through your new thread and get back to you quickly.