Collaboration links not working

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    DeeDee Hunt 
    Asked on February 18, 2021 at 07:59 PM


    I recently created links for my client to collaborate on a form and when she tries to use the links they just go to a blank page. I tried using them as well and the same thing is happening on my end. Can you help. Or can you suggest a way for my client and I to collaborate on forms?

    thanks so much!

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    Answered on February 19, 2021 at 12:37 AM

    Hi DeeDee, thank you for reaching us.

    I was able to open the collaboration link without issues. Could you kindly try to clear your browser's cache and cookies and try again?


    Let us know if it makes any difference.