Collaboration links not working

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    DeeDee Hunt 
    Asked on February 18, 2021 at 07:59 PM

    Hi,

    I recently created links for my client to collaborate on a form and when she tries to use the links they just go to a blank page. I tried using them as well and the same thing is happening on my end. Can you help. Or can you suggest a way for my client and I to collaborate on forms?


    thanks so much!

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    Jessica_H
    Answered on February 19, 2021 at 12:37 AM

    Hi DeeDee, thank you for reaching us.

    I was able to open the collaboration link without issues. Could you kindly try to clear your browser's cache and cookies and try again?

    1613713028_602f4e8403221_

    Let us know if it makes any difference.