Change card for my subscription payment

  • jwyretattoos
    Asked on February 18, 2021 at 8:38 PM

    I need to change my card that my subscription will be charged to.

  • John Support Team Lead
    Replied on February 19, 2021 at 1:10 AM

    As checked, you are using PayPal to pay for the subscription. If the old card is connected with the said PayPal account, remove it there then add a new card to where the subscription will be charged to on your account's future renewals.

  • jwyretattoos
    Replied on February 22, 2021 at 10:11 AM
    I need to change the paypal account
    ...
  • roneet
    Replied on February 22, 2021 at 12:07 PM

    You can cancel the subscription I-37FP2A6JG5LU from your PayPal account if you do not want to pay using the same PayPal account when the payment renews next year on 23rd, January 2022

    https://www.jotform.com/help/336-how-can-i-cancel-my-paypal-subscription

    This way you can pay via another PayPal account on the next billing date.

    Thanks.


  • jwyretattoos
    Replied on February 23, 2021 at 7:22 AM
    I'm trying to close that paypal account & it won't let me bc of the
    subscription. If I cancel the subscription now will it mess things up?
    Also, I just looked at my Tattoo Request form & all the pictures in the
    slides how widget are "broken" files now...what happned?

    ...
  • Nikola JotForm Support
    Replied on February 23, 2021 at 8:43 AM

    If you cancel your subscription now, nothing will be messed. The account will say on the Bronze plan until your Next Billing Date, which is January 23rd, 2022. Once it gets downgraded on January 23rd, 2022, you can re-upgrade with another PayPal account.

    Related Guide: How Can I Cancel My PayPal Subscription?

    I created a new thread for your other question: https://www.jotform.com/answers/2917910