What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I connected to mailchimp app and don't get the form submission it to my mailchimp account.

    Asked by Heshy on November 13, 2013 at 12:08 PM

    I connected to mailchimp app and don't get the form submission  it to my mailchimp account.

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    Answered by EliezerN on November 13, 2013 at 02:56 PM

    Thanks for contacting us.

    I tested our mailchimp integration using one of my forms, however I was not able to replicate the issue as you said. I was able to export my form results to my Mailchimp list. 

    Could you please share with us the specific link of the form you are having issues with? in that way we will be able to further investigate and provide you a solution.

    Now, I would recommend you to remove the integration and rebuild it, that may help to resolve this issue: 

    Please let us know if the issue persists even after rebuilding the integration or simply open a new thread to post unrelated enquiries.


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    Answered by Heshy on November 13, 2013 at 04:25 PM

    Do i have to manuly export my form results to my Mailchimp list or it goes automaticly in to mailchimp?

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    JotForm Support

    Answered by EltonCris on November 13, 2013 at 06:30 PM

    @ Heshy

    It is automatic. When the user submits the form, data should be sent automatically to the designated lists on your MailChimp account.

    Existing form submissions on your form will be forwarded automatically to your MailChimp list as well after integrating your form. Just make sure the "Add existing contacts to MailChimp" is checked. That's seen on the last part of the MC integration.

    If you have further questions related to this, let us know here. Thank you!