Can't login

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    Monchan 
    Asked on February 19, 2021 at 02:26 AM

    hi there, i want to cancel my payment but i cant get into my account


    I have mis-enter the email address when i sign up so i didnt received any email, and once i logout i cant get back anymore, please help check the email i sign in is like csthanksfulweek@gmail.com. and i want to cancel the payment please. i have a screenshot for reference

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    Johann_A
    Answered on February 19, 2021 at 05:06 AM

    Greetings,

    thanks for contacting me.

    I cancel your subscription, I refund you the plan of January that you have paid already, I refunded it as prorated. You will receive this money between 5 and 7 business days.

    Thanks for your understanding,

    Johann