updating card details

I tried emailing yesterday but no response

I wish to update my bank details.

I go through the process but I have not received the email that give me the instructions to do so

Have tried this a few time now but still nothing

Hello mptfitness1,

Thank you for reaching JotForm Support. The email you mention is sending by FastSpring. That's why we are not able to check if it is sent or not.

You can reach their support via this link;

https://fastspring.com/docs/submit-support-ticket-request/

You can also check our user guide below;

How to Change Billing Credit Card

If you require any further assistance feel free to let us know.