Impossibile to complete the Pool

  • AppQuality
    Asked on February 19, 2021 at 6:49 AM

    Hi,

    until yesterday there were no problem with the following pool:

    https://form.jotform.com/210493048870356

    https://eu.jotform.com/build/210493048870356

    From today is impossibile to complete the pool and the user is stopped at questions 14.

    Furthermore is possibile to go on in the pool avoiding all the required (*) questions, while only yesterday the users couldn't go on without completing the required fields


    Thanks


  • Lorenz JotForm Support
    Replied on February 19, 2021 at 8:49 AM

    Hi there,

    I tested your form, and I was able to get past the 14th question.

    I was able to reach the review page on your form.

    See the image below.

    1613742354 602fc112a83ae CP2744   Questi Screenshot 10

    Can you please confirm if you're still getting the issue? I have cleared your form's cache from our server as a precaution.

    If the issue still persists please let us know.