Workers trying to fill form are told to wait when trying to submit

  • gaetansig765
    Asked on February 19, 2021 at 7:00 AM
  • Cecile JotForm Support
    Replied on February 19, 2021 at 8:52 AM

    Hello there,

    Thank you for contacting support.

    I cloned your form to test. Are you referring to the Please wait message after clicking the Submit button? See GIF below.

    1613742467 602fc18339fac 14 Screenshot 10

    Are your workers stuck in please wait message and can't submit? I have cleared your form cache. Could you please check if the issue persists?

    Looking forward to your reply.