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    How to Setup an AutoResponse

    Asked by Laurin1 on November 13, 2013 at 03:28 PM

    How do i get and email confirmation to the participants who registered?

    email response
  • Profile Image

    Answered by Cesar on November 13, 2013 at 05:17 PM

    Hello, 

    To send a Notification Email to the person that submitted your form, you must first create an Auto-Response Email. To create the Auto-Response kindly perform the follwoing steps:

    Have the form you are working on, open on the Form Editor.

    On the top toolbar go to the Setup & Embed category, then click on Email Alerts, when the menu appears, click on Add New Email.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18372_aures01.png

    When the Email Wizard appears, click on Autoresponder Email.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18373_aures02.png

    When the Auto-Response that we just created appears. 

    Make sure to edit the fields appropiately:

    Sender Name: Name of the Person or Business that is contacting the user.
    Sender Email: The Emai used by the Form to send the Autoresponse
    Reply to Email: The Address the user will send a reply, if they reply to the Auto-Response Email.

    Recipient E-Mail: This is the email the Auto-Response will be sent out to. Obtained using the field on the form. 

    When you are done updating these values, click on Finish

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18374_aures02b.png

    Once you have created your Autoresponder, it will be listed under Setup & Embed / Email Alerts on the top toolbar of the Form Editor.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18375_aures03.png

     

    And that is how you create an AutoResponse Email for your Form's users. If you do need further support, do let us know. Thank you.