Change Email on Account

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    Stephanie Marsh 
    Asked on February 19, 2021 at 10:11 AM

    Good Morning,

    I actually closed my account hello@babecaveyyc.com & I just realized that my Jotform was linked that account :/ Could you please change my email to stephanievmarsh@gmail.com for this log in and reset my password?

    Thank You in advance

    Stephanie

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    Jeanette
    Answered on February 19, 2021 at 12:34 PM

    We need to know the following?

    Do you still have access to the account username MarshStephanie (hello@babecaveyyc.com) ? If so, then you can change your email address yourself if you go to your account profile https://www.jotform.com/myaccount/profile

    If you wish to reset the password, then just simply click on "Forgot Password?" and a message should arrive to your email address hello@babecaveyyc.com.

    If you do not have access to that email address anymore, you can simply open a new account with your gmail address and clone the forms in that account .

    If you need forms along with the data, you need to send a proof of ownership or association with the domain babecaveyyc.com