Monthly limit reached

  • car1973
    Asked on February 19, 2021 at 11:17 AM

    Form says it is full

  • Alexander_G
    Replied on February 19, 2021 at 2:02 PM

    Hello,

    Thank you for contacting JotForm Support.


    You have almost reached the limit of monthly submissions. This limit refreshes every 1st day of the month.

    You had 92 of 100 submissions per month.

    1613761048 60300a1803877  Screenshot 10

    You can upgrade your plan or use our Get More option to increase this limit.

    If you have any other questions - feel free to contact us.


    Cheers,

    Alex


  • Alexander_G
    Replied on February 19, 2021 at 2:04 PM

    UPD:


    Please, take our apologies if I understand your concern in another way.

    Kindly, elaborate more on your concern?


    Thanks,

    Alex

  • car1973
    Replied on February 22, 2021 at 6:44 PM
    Hi
    I think I understand my predicament. I had upgraded my plan for additional
    storage but didn't account that the plan has a limit of 100 submissions PER
    month.
    Thanks for following up.
    ...
  • Rehan Support Team Lead
    Replied on February 23, 2021 at 1:09 AM

    Greetings,

    That is correct. The storage plan allows you to store an unlimited number of submissions but still the free plan limits you to receive 100 submissions per month.

    Should you have any other concerns then please let us know.

    Thanks