My form conditions are not working

  • Profile Image
    Shadrin
    Asked on February 19, 2021 at 12:07 PM

    I have tried to make a condition but it doesn't seem to work when I completed the form. what am I doing wrong?

  • Profile Image
    Jong_P
    Answered on February 19, 2021 at 04:35 PM

    Hi,

    Please allow me a little time so that I can test the conditions.

    Best,

  • Profile Image
    Jong_P
    Answered on February 19, 2021 at 07:37 PM

    Hi,

    Thank you for your patience.

    I have checked your conditions and settings on your form. With your current setting, I found that whenever I press submit button, it would take me straight back to the form, which would make me keep going around in a loop.

    I went to check your "Thank You Page" and found the setting as below;

    1613781184_603058c01e6ea_2021-02-20_9-06

    I think this is what makes the form not to submit, but makes you go around. Hence, I changed the setting as following;

    1613781253_603059051f7d7_HIPAA condition

    After the setting change with the Thank You Page, I was able to submit the form at the end;

    1613781375_6030597f0a53a_2021-02-20_9-06

    Please try it out for yourself and see if you would like it.

    If it is not to your liking or you have a question regarding it, please let me know.

    Best regards,