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ShadrinAsked on February 19, 2021 at 12:07 PM
I have tried to make a condition but it doesn't seem to work when I completed the form. what am I doing wrong?
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Jong_P Jotform SupportReplied on February 19, 2021 at 4:35 PM
Hi,
Please allow me a little time so that I can test the conditions.
Best,
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Jong_P Jotform SupportReplied on February 19, 2021 at 7:37 PM
Hi,
Thank you for your patience.
I have checked your conditions and settings on your form. With your current setting, I found that whenever I press submit button, it would take me straight back to the form, which would make me keep going around in a loop.
I went to check your "Thank You Page" and found the setting as below;
I think this is what makes the form not to submit, but makes you go around. Hence, I changed the setting as following;
After the setting change with the Thank You Page, I was able to submit the form at the end;
Please try it out for yourself and see if you would like it.
If it is not to your liking or you have a question regarding it, please let me know.
Best regards,