Submission PDF email attachment not working

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    Joyce_Bezel
    Asked on February 19, 2021 at 12:59 PM

    Hi,

    I would like to attached a PDF document within the email send to the client, but when I send a test email, I well receive the email but not the attached file.

    Is there any size limit to send with email?

    Thank you for the support.

  • Profile Image
    Ahmed_S
    Answered on February 19, 2021 at 06:38 PM

    Greetings,

    Please make sure that you have applied the settings mentioned in this guide to attach the PDF in your form notification and autoresponder, the Test button in the email setup is only for testing the send function, please try a making a submission to test the PDF attachment for real, if it didn't work please inform us with the form in the question.

    Please let us know if you need further assistance.