Locked out

  • Casey Brachvogel
    Asked on February 19, 2021 at 1:28 PM

    HI

    We were trying to update our password and somehow got locked out due to too many failed login attempts.
    Can you send us an email to reset our password?

    Thank you

  • Kevin Support Team Lead
    Replied on February 19, 2021 at 6:11 PM

    I have unlocked your account and flushed the login attempts, you may also reset your password following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    If you need further assistance, let us know.