Locked out

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    Casey Brachvogel 
    Asked on February 19, 2021 at 01:28 PM

    HI

    We were trying to update our password and somehow got locked out due to too many failed login attempts.
    Can you send us an email to reset our password?

    Thank you

  • Profile Image
    Kevin_G
    Answered on February 19, 2021 at 06:11 PM

    I have unlocked your account and flushed the login attempts, you may also reset your password following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    If you need further assistance, let us know.