Field Manager App error message?

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    Asked on February 19, 2021 at 02:48 PM

    I looked at the forums to see if I could get the answer to merging 2 forms already created on Jotform but when I go to the Field Manager app I get this message {{see attachment}} I have been signed into our Jotform (I can see our forms) and have tried in the AM & PM of 2/18/2021 & again today 2/19/2021. Please advise.

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    Answered on February 19, 2021 at 08:27 PM

    We apologize for inconvenience. I checked the Field Manager app and so far it has work properly.

    1613784188_6030647cd6caa_zzz 2021-02-20

    I see the Form Picker screen and my forms were available.

    1613784213_6030649587218_zzz 2021-02-20

    The common reason for this issue is when the browser was not able to save the site cookies in the current session. For the app to work, it needs the site cookies saved in the browser.

    Example, I have these site cookies saved in my Chrome browser.

    1613784433_60306571eeaf0_zzz 2021-02-20

    Please check in your browser privacy and security settings also.

    Let us know if issue persist.