Account Suspended: Please reactivate my account.

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    Matthew Smart 
    Asked on February 19, 2021 at 02:59 PM

    Hi please help me reactivate my account. I wasn't aware that credit card information cannot be taken over your system. I have important information that I need to have access too. I work in financial services and I am an Investment Advisor. Please help me reactivate immediately as I have clients and business partners that utilize my Jotform Links.

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    Answered on February 19, 2021 at 08:39 PM

    Hello Matthew,

    We apologize for the inconvenience.

    I have removed the credit card fields from your form and reactivated your account. You can now log in to your account. Jotform offers 30+ payment gateways. You can use any of that for collecting payments.

    Guide: mastering-payment-form-integrations-with-jotform

    Feel free to contact us if you need further assistance.

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    Answered on February 19, 2021 at 09:11 PM
    Thank you for your help.