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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple Email Receivers of Email notification after every submission.

    Asked by StateWater on November 13, 2013 at 07:16 PM

    Is is possible to have multiple people receive notification of the same form submission?

    email same form same
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    Answered by khrisell on November 13, 2013 at 07:27 PM

     

    Hello,

    Yes you can receive email with multiple email recepient whenever there are users who submitted your form.

    Here's the instruction on how you can activate that.

    1. Click Setup & Embed

    2. Then Click Email Alerts

     

    Click Add New Email.

     

    Choose notification Email and hit Next.

     

    Now configure the email address where you want to receive the notification to.

     

    Once you click Next, the window of the template email will show up where you can modify the email format on how you wanted to receive the email.

     

    After setting it up, hit Finish.

    Now you will receive a notification email of your form on multiple email recepients.

    Kindly let us know if you have further questions or inquiry. If it is a new topic, we recommend that you open another thread to avoid confusion and to assist you better.

    Thank you for choosing JotForm. :)

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    Answered by StateWater on November 13, 2013 at 07:36 PM

    Thanks for the reply but that didn't work when I hit "Test Email" :(

    My recipient emails are - trina.thornbury@statewater.com.au, karen.bashford@statewater.com.au, letitia.garratt@statewater.com.au

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    Answered by khrisell on November 13, 2013 at 07:41 PM

    Hello,

    Please make an actual submissions with your form after that, you should be able to get notification to the right email addresses. Clicking the "Test Email" button will only send a test notification to the email address associated with your account. We've made it this way to prevent abusive users using this feature for mass mailing or spam purposes.

    Hope this clarifies a bit. Thank you!

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    Answered by StateWater on November 13, 2013 at 07:44 PM

    Thank you very much that worked!!!

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    Answered by khrisell on November 13, 2013 at 07:47 PM

    You are most welcome! :)

    We are glad to help you in any of your JotForm needs.

    Feel free to contact us anytime if you need assistance.

    Thank you for choosing JotForm.