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  • Profile Image

    It says "please wait 5 mins"

    Asked by ematic on November 13, 2013 at 07:26 PM

    A client is trying to submit her form and she cannot get past "pick a package" and it says "please wait 5 mins".  Please help us.

    Page URL:
    http://form.jotform.us/form/32117839964161

    please wait
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 13, 2013 at 08:53 PM

    Hi there,

    First off, thanks for using Jotform!

    I can't seem to reproduced the problem here. I have recorded a sample submission with your form and it appears to be fine. http://screencast.com/t/WgjqWdrmobBG. It should work fine with any browsers.

    I suspect the problem might be specific to users browser, have you tried suggesting him to use different browser or clear his browser's cache and cookies? So far everything works just fine here.

    If you could add further details about this problem or how to replicate it, we'd appreciate it. Thank you!

  • Profile Image

    Answered by ematic on November 13, 2013 at 09:07 PM
    Thanks for your help. I will tell them to clear their cache and cookies
    Erica K. Morton
    about.me/ericamorton
    Check out how I live better and feel better
    daily!
    *"If your actions inspire others to dream more, learn more, *
    *do more and become more, YOU ARE A LEADER"*
    *-John Quincy Adams*
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 13, 2013 at 09:22 PM

    Hello Erica,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions. We are happy to help.

    Thank you!

  • Profile Image

    Answered by ematic on January 08, 2014 at 12:40 PM
    Hi there,
    Erica has invited you to The Atlanta Business Project.
    Erica says:
    ----------------------------------------------------------------
    Hey there! I've just created and joined a Meetup group for The Atlanta Business Project. We are excited to help launch 100 new businesses in 2014! Will yours be one? Know of someone who would benefit from investment and exposure for their new or existing business? Join us now! See you on the inside!
    ----------------------------------------------------------------
    To find out more and join, click here:
    http://www.meetup.com/The-Atlanta-Business-Project/t/tf_11255653/?gj=ej5
    If you're not interested, there's no need to do anything. Meetup will not keep your email address.
    ...