It says "please wait 5 mins"

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    Asked on November 13, 2013 at 07:26 PM

    A client is trying to submit her form and she cannot get past "pick a package" and it says "please wait 5 mins".  Please help us.

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    Answered on November 13, 2013 at 08:53 PM

    Hi there,

    First off, thanks for using Jotform!

    I can't seem to reproduced the problem here. I have recorded a sample submission with your form and it appears to be fine. It should work fine with any browsers.

    I suspect the problem might be specific to users browser, have you tried suggesting him to use different browser or clear his browser's cache and cookies? So far everything works just fine here.

    If you could add further details about this problem or how to replicate it, we'd appreciate it. Thank you!

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    Answered on November 13, 2013 at 09:07 PM
    Thanks for your help. I will tell them to clear their cache and cookies
    Erica K. Morton
    Check out how I live better and feel better
    *"If your actions inspire others to dream more, learn more, *
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    Answered on November 13, 2013 at 09:22 PM

    Hello Erica,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions. We are happy to help.

    Thank you!

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    Answered on January 08, 2014 at 12:40 PM
    Hi there,
    Erica has invited you to The Atlanta Business Project.
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